Frequently Asked Questions

We offer a variety of vessel sink faucets including single-handle, waterfall, and tall faucets designed to complement modern and traditional bathroom styles.

 

Most of our touchless faucets are battery-operated for easy installation, though some models offer the option to be hardwired. Product details specify the power source for each model.

 

Touchless faucets use infrared sensors to detect hand movement, allowing water to flow automatically without touching the faucet, promoting hygiene and convenience.

 

While some experienced DIYers may install a freestanding tub faucet, we recommend hiring a professional plumber to ensure proper installation and avoid leaks or damage.

 

Our vessel sink faucets are designed to fit most standard vessel sinks. However, we recommend checking the faucet height and spout reach against your sink dimensions before purchase.

 

Our faucets are primarily crafted from durable materials such as solid brass and stainless steel with corrosion-resistant finishes to ensure long-lasting performance.

 

To maintain your touchless faucet, clean the sensor area gently with a soft cloth and mild soap. Avoid harsh chemicals or abrasive materials that can damage the sensor or finish.

 

Many of our freestanding tub faucets include a handheld shower attachment for added convenience and versatility. Check the product description for specific features.

 

We offer a manufacturer-backed warranty on all our faucets, typically covering defects in materials and workmanship. Warranty terms vary by product and are detailed on the product page.

 

Yes, we accept returns within a specified period if the product is unused and in original packaging. Please review our return policy for full details and instructions.

 

Check the batteries first, clean the sensor, and ensure the water supply is on. If issues persist, contact our support team for assistance or warranty service.

While we don’t provide installation services directly, many of our products include detailed instructions. Our support team is available to answer questions and provide guidance as needed.